SMYL’s Service management and professional services solution enables your business to further develop and hone its service operation.
If you want to:
- Develop and manage client relationships with greater accuracy
- Maximize resource utilization
- Improve project and operational efficiency
- Deliver products and services on time
- Drive profitability
- All whilst complying with governmental regulatory requirements;
then SMYL’s service management for Microsoft Dynamics AX is the perfect tool to run and manage these day-to-day service features.
SMYL has extended Dynamics AX to offer service management solutions for various businesses whether the service is outsourced or managed in-house. Physical and mobile services can be managed using PDA, tablets and touchscreen technology while providing real time visibility and management information.
The software includes:
- Customer information
- Service agreements
- Equipment lists
- Inventory management
- PO tracking
- Service calls
- Work Orders
- Asset management
- Customizable reporting
- and a complete history of all service activities.